PUBLIC HEALTH NOTICE
Mandatory digital check-in for Funerals from 23rd November 2020
The NSW government has announced that from Monday, 23 November 2020, the recording of customer information by using digital means eg. QR codes, will be mandatory in NSW for funerals, memorial services and after service functions.
Guests attending these events at any of our sites will be required to use their mobile phone to check in using our QR Code which is on prominent display at our offices, chapels and condolence lounge facilities.
Attendees without a mobile phone will be asked to record their contact details on a attendance register provided at the event by either the funeral director or cemetery.
In order to avoid unnecessary delays at the time of service, we would kindly ask Funeral Directors and families to inform attendees in advance of this check in requirement.
Funeral attendee restrictions from 1st December 2020
The maximum capacity for our chapels/lounges are listed below:
Rookwood Catholic Cemetery
- Mary, Mother of Mercy Chapel – Maximum Capacity 45
- Sacred Heart Chapel – Maximum Capacity 28
- Mary, Mother of Mercy Condolence Room – Maximum Capacity 36
- Reflection Chapel – Maximum Capacity 39
- Waratah Lounge – Maximum Capacity 21
- Mount Carmel Mausoleum – Maximum Capacity 30
Kemps Creek Memorial Park
- The Pavilion – Maximum Capacity 35
These numbers exclude the funeral director, priest/celebrant and essential staff.
We appreciate this is a challenging time for everyone, and we thank you for your understanding and assistance as we continue to adapt our services to the latest government changes.
Reduced face to face contact
Our reception areas at all sites will be closed from Wednesday 26 March 2020 and access provided to our offices by appointment only. Attendees at appointments will be restricted to a maximum of two people per family.
Our phone and online channels remain fully operational to assist you with any enquiry. Please contact us to discuss how we can best work with you.
Please contact our offices to make an appointment
Rookwood Catholic Office 02 9649 6423
Liverpool Office 02 9602 0344
Kemps Creek Office 02 9826 2273
We appreciate this is a challenging time for everyone, and we thank you for your understanding as we continue to adapt our services to these changes.
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